English Bite — Job Interview English: 5 Questions You Must Prepare
Independent project; not affiliated with, endorsed by, or accredited by Cambridge University Press & Assessment. Confers no qualification.
Category: Workplace English
Business English, professional communication, workplace idioms, and formal writing skills.
English Bite — The Art of Disagreeing Politely in English
Independent project; not affiliated with, endorsed by, or accredited by Cambridge University Press & Assessment. Confers no qualification.
English Bite — Email Writing That Actually Works
Independent project; not affiliated with, endorsed by, or accredited by Cambridge University Press & Assessment. Confers no qualification.
Hedging Language: Sound Confident Without Overclaiming
My first job application in France said: 'I am an excellent communicator.' The interviewer looked up and asked: 'Excellent by whose standard?' That was the day I understood that in professional and academic English, confidence…
Polite English at Work: Requests, Offers and Suggestions That Land
I served thousands of guests at The Ivy and Establishment in Sydney. The guests who said 'Do you want to bring the bill?' got one kind of response. The guests who said 'Would you mind…
Writing Formal Emails
From "Bye" to professional — the structure that works every time
How to Write a Formal Email in English — Structure and Phrases
💬 The email that cost me a meeting: Early in my career I wrote an email starting "Hey, just wanted to check in..." to the CEO of a hotel group I was trying to work…
How to Agree and Disagree Politely in English
💬 The politeness problem: In a staff meeting in Sydney, someone proposed an idea I thought was terrible. I said: "That's wrong." Silence. Frowns. I was right about the idea. I was wrong about how…
The Language of Apology: Saying Sorry Professionally
In hospitality, apologies are currency. A well-timed, sincere apology saves a table. A badly phrased one makes it worse. I've said 'I'm sorry, sir, that shouldn't have happened' a hundred times. But I've also heard…
Formal Email Writing: Get It Right Every Time
I have sent thousands of emails — job applications, complaints, appeals, formal requests. Each one from a different country, in a different situation. The best advice I can give: a formal email is not a…