English Bite — How to Sound Polite in English

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How to Sound Polite in English

Level: B1 · 5 minutes · Adults & Professionals

💡 Today’s Idea

Politeness in English is conveyed through indirect language, modal verbs, and intonation. Direct is not the same as rude — but context matters.

📖 From My Experience

At the Establishment Hotel in Sydney, I served guests who paid more for dinner than most people earn in a week. The rule was: never say no. Say I’m afraid we don’t have that this evening. Never say you need to. Say we would recommend. The language of luxury hospitality is the language of English politeness at its most developed. It serves a useful purpose: it allows you to say a difficult thing without causing offence.

📚 Polite vs Direct

Direct (informal) Polite (formal)
Give me the menu. Could I have the menu, please?
I want to cancel. I’d like to cancel, if possible.
You’re wrong. I’m not sure I agree with that.
Wait. Would you mind waiting for a moment?

✏️ Try It! (2 minutes)

Rewrite these as polite English:

1. Tell me the price.
2. I want a refund.
3. This is wrong.

🎯 Quick Quiz

Which is the most polite?

Independent project; not affiliated with, endorsed by, or accredited by Cambridge University Press & Assessment. Confers no qualification.


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